4.8/5 - (75 votes)

At the end of last month, our company successfully shipped two wood block hot pressing machines to a customer in Zimbabwe. The customer is from the packaging and logistics industry, focusing on improving the safety of goods during transportation and storage.

Customer demand analysis

The client’s main needs included improving productivity and reducing costs. To ensure the stability and safety of their goods during transportation, they decided to invest in advanced wood block machines.

These machines will help the customer produce high-quality wood sawdust blocks more efficiently, meet market requirements for stable and safe transportation, and enhance the company’s competitiveness in the industry.

Customer inquiries and answers

During the purchasing process, customers asked many specialized questions about the wood block hot pressing machine, such as the humidity requirement of the raw material of sawdust, how to make the binder, and so on.

We answered these questions in detail to ensure that the customer had a full understanding of the use of the equipment and the production process.

In addition, we also provide a large number of pictures of finished products to help customers better understand the actual effect of the wood blocks produced by the equipment.

Online factory tour

To enhance the customer’s confidence in our equipment, we arranged a video call to take the customer on an online tour of our factory and machine working scene.

This process allowed customers to visualize the operating effects and production process of the equipment, further increasing their trust and satisfaction with the product.

Wood block hot pressing machine customization and shipment

According to the customer’s special needs, we customized the two wood sawdust block making machines and completed the production and shipment of the machines in a short time. The customer chose two different colors for the wood block press machines to match the operational needs and brand image of their business.