French Horse Farm Chooses Timber Shaving Machine

Later this month, our company was fortunate to successfully transport a timber shaving machine to France to provide an efficient wood processing solution for a horse farm. Behind this transaction is a happy experience of cooperation and clear needs of the customer.

Customer’s clarify needs and expectations

The horse farm owner is the owner of a local horse farm in France. Before sending an inquiry, he learned about our products in detail through our company’s website and had a clear demand for wood timber shaving machines(Related article: Shavings for animal bedding丨wood shaving machine). In addition, this customer also has extensive experience in wood processing.

The customer clearly expressed his needs and expectations in the initial communication. He plans to provide horses at the stable with homemade shavings to improve hygiene in the stables.

In addition, he hopes that through the production of wood shavings, he can not only be self-sufficient but also sell it on the market to bring additional income to the horse farm.

French wood processing and horse farm background

France is one of the largest wood processing industries in Europe and has abundant wood resources. Horse breeding is also an important part of French agriculture, with a long history and huge market demand.

The client’s location is at the intersection of wood processing and horse breeding, making his needs not isolated within the local market.

Reasons for purchasing timber shaving machine

Although the customer had previously purchased wood shavings from other suppliers, the reason he decided to produce them himself was to have more control and flexibility. He wanted to be able to adjust to his own needs and market changes without being restricted by external suppliers.

Communication and cooperation with the customer

In communicating with customers, our company’s managers fully demonstrated the performance and production effects of our wood timber shaving machines by sending detailed videos, pictures, and other materials. The customer was satisfied with the machine’s performance and had no objections to the price, showing a high degree of trust in our products.

We got feedback after the machine was successfully shipped to France. He said the machine’s performance met his expectations and the shavings produced were of excellent quality. He plans to expand production in the future and bring the product to a wider market. This cooperation is not just a sale, but the beginning of a partnership.